Roles in Iris

Last updated: March 3, 2026

User Roles

Use roles to give users different permissions within the platform

Default Roles (Admin, Standard User, Collaborator)

Iris has three default user roles that determine what actions team members can take. These roles cannot be deleted or changed. If you want a set of users with different permissions, create a Custom Role.

Note: Default roles cannot be altered or deleted.

Admin

  • Full access to all features and settings

  • Can add and manage users, create new roles and groups.

  • Can adjust organization security settings

  • Can configure and set up integrations

  • Best for team leaders who need to manage the entire organization's Iris implementation

Standard User

  • Full access to most features and settings, but:

  • Cannot add and manage users, roles, or groups

  • Cannot adjust organization security settings

  • Ideal for regular team members who create, assist on, or captain RFPs and security questionnaires

  • To limit additional permissions, see Custom Roles below.

Collaborator

  • Can view and answer questions assigned to them

  • Cannot access files in the Knowledge Map

  • Cannot create new projects or manage users

  • Perfect for subject matter experts who only need to answer specific questions

Custom Roles

To Create a New Role:

  1. Navigate to Settings > Users > Manage Roles > + Create Role

  2. Enter a Name and Description, select the permissions you want the role to have, then Create Role to finalize.

  3. You can select the ... Three Dots next to any role to edit these permissions at any time.

  4. To assign users to the role, select the ... Three Dots next to any role and then Manage Members

  5. Select the users you want to add to the role and Save Changes

Screenshot 2025-10-22 at 4.04.49 PM.png

To Edit an existing Role:

  1. From Settings > User Roles and Groups > Manage Roles > Actions (three dots) > Edit

  2. Adjust Permissions in the Role Permissions tab

  3. Adjust Members in the Role Members Tab

Here's a list of all the Permissions you can assign to a role:

Permission

Description

Approved Answers

Ability to access the Approved Answers library

Full Access

Ability to access to all library management tools including Inbox, Review Cadence, Import, and Settings. When not enabled, these features are hidden and the user is limited to the Library tab only.

Library Edit

Ability to edit, update, and manage any answer in the library regardless of assignment. Grants full editing capabilities across all approved answers.

Library View

Ability to Allows browse and view all answers in the library. Users can only edit Answers that are specifically assigned to them.

Ask Iris

Ability to use Ask-Iris

Add to Knowledge Map

Ability to add content to knowledge map from Ask Iris

See Cited Sources

Ability to view cited sources in Ask Iris

Knowledge Management

Ability to access knowledge map

Delete Files

Ability to delete files

Download Files

Ability to download files from the knowledge map

Edit Files

Ability to edit source files i.e Update Tags

Refresh Files

Ability to refresh files from the source

Upload Files

Including web URLs

Projects

Ability to access Projects Feature

Create Projects

Ability to create new projects

Delete Projects

Ability to delete existing projects

Edit Projects

Ability to edit existing projects

RFP Analyzer

Ability to access the RFP Analyzer

Export Project

Ability to export projects

View All Projects

Allows the user to view all projects in the organization.

View Cited Files & Sources

Ability to view cited files and sources used in answers generated by Iris

View Projects

Allows the user to view projects where they are assigned as an owner, reviewer, or participant.

Reports

Ability to view and analyze reports

Access Reporting Feature

Access Reporting Feature

Settings

Access to system settings

Custom Instructions

Custom instructions management

  • Create Custom Instruction

Create new custom instruction

  • Delete Custom Instruction

Delete custom instruction

  • Edit Custom Instruction

Edit existing custom instruction

Integration

Integration management

  • Manage Integrations

Ability to connect or disconnect integrations

Project Presets

Ability to create, edit, and delete Project Presets

Standard Criteria

Ability to access, create, and review Standard Criteria for the RFP Analyzer

Media Library

Media library management

  • Remove Media

Delete media

  • Upload Media

Create new media

Security

Organization-wide security settings, including login, session management and data tracking

Tags

Tag Management

  • Create New Tag

Create a new tag

  • Delete Tag

Delete tags

  • Edit Tag

Edit an existing tag

Templates

Template management

  • Remove Template

Ability to Remove Templates

  • Upload Template

Ability to Upload Templates

Project Roles

Each project in Iris has three key roles that help manage your projects:

Deal Owner

  • Typically the person responsible for the overall business opportunity

  • Can view project progress and status

  • Receives notifications about project updates

  • Usually the main point of contact for the customer

Project Reviewer

  • Oversees the entire project's completion

  • Can assign questions to team members

  • Can approve or revise any answer in the project

  • Responsible for final project approval

  • Can export the completed project

Assignee (per question)

  • Assigned to answer a specific question or questions within a project

  • Can edit and approve their assigned questions

  • Receives notifications about their assigned questions

  • Can add comments and request clarification